Privacy Policy
With this privacy policy, we would like to inform you about the nature, scope, and purpose of the processing of personal data on our website. Personal data includes all data that can be related to you personally, such as name, address, email address, or user behavior.
Responsible for data processing
Responsible for data processing is:
Gästehaus Neu
Franziska Neu and Robert Jörg
Passionswiese 3
82487 Oberammergau
Germany
+49 8822 8689950
info@neu-oberammergau.de
Processing of your data in the context of our core business activities
We process your personal data transferred to us within the framework of the contractual and pre-contractual relationships between us. The extent, nature, purpose, and necessity of the processing depend on the respective underlying contractual relationship. For this purpose, we store and process your data in the computer systems used by us. The data processed by us include all those data that have been provided by you for the purpose of using the contractual or pre-contractual services and are necessary for processing your request or the contract concluded between us.
This may include in particular the following data:
Name and address
Email address and telephone number
Contract data
Payment data
The processing is limited to the data necessary and appropriate to answer inquiries and/or fulfill a contract concluded between you and us. Personal data will only be disclosed to third parties if necessary for the provision of services or for the organization of our business operations for the processing of financial accounting and compliance with legal obligations. In this case, only those data will be transferred to external service providers that are necessary and appropriate for the fulfillment of the contract or for the processing of financial accounting and compliance with legal obligations. The processing by us is carried out in accordance with your instructions or legal provisions.
Legal basis: The processing of your personal data and the transfer to third parties is carried out in accordance with Art. 6 para. 1 lit. b) GDPR and serves to fulfill the contract between you and us. Furthermore, we only pass on data to third parties if there is a legal obligation to do so, Art. 6 para. 1 lit. c) GDPR, or if there is a legitimate interest in doing so, Art. 6 para. 1 lit f. GDPR. This is the case, for example, if this is necessary to assert our claims. Deletion: Your data will be deleted as soon as the data is no longer required for the fulfillment of contractual or legal duties of care, as well as for handling any warranty and similar obligations. This is without prejudice to statutory retention obligations.
Data processing for purely informational use of our website
If you use our website purely for informational purposes, only the personal data that your browser transmits to our server will be collected. These are the following data:
IP address
Date and time of access to our website
Time zone difference to Greenwich Mean Time (GMT)
Access status (HTTP status)
Amount of data transferred
Internet service provider of the accessing system
Browser type and version used
Operating system used
The website from which you may have accessed our website
The pages or sub-pages you visit on our website
The above data is stored as log files on our servers. This is necessary to display the website on the end device you are using and to ensure its stability and security.
Legal basis: Data processing is carried out on the basis of our legitimate interest in the efficient and secure provision of our online offer, Art. 6 para. 1 lit. f) GDPR.
Duration: The above data for the provision of our website will be deleted when the respective session is terminated.
Information on the contact options we provide
If you contact us by email, social media, telephone, fax, post, our contact form, or in any other way and provide us with personal data such as your name, telephone number, or email address, or provide further information about yourself or your concern, this data will be stored and processed by us for processing your request in our company.
Legal basis: If you have submitted your request via our contact form, the legal basis for the processing of your data is Art. 6 para.1 lit. a GDPR. If you submit your request in the context of contractual or pre-contractual relationships with us, the legal basis for the processing of your data is Art. 6 para. 1 lit. b. GDPR. If your request does not fall into one of the aforementioned categories, our legitimate interest in processing your data is to respond to your request properly and in your interest, Art. 6 para. 1 lit. f GDPR.
Deletion: The personal data collected by us will be deleted as soon as it is no longer required. We review the necessity every 2 years. In addition, you can revoke the data processing at any time.
Your rights under the GDPR
According to the GDPR, you have the following rights, which you can exercise at any time with the person responsible mentioned in section 1. of this privacy policy:
Right to information: According to Art. 15 GDPR, you can request confirmation of whether and which personal data we process about you. In addition, you can obtain information from us free of charge about the purposes of processing, the category of personal data, the categories of recipients to whom your data have been or will be disclosed, the planned storage period, the existence of a right to rectification, erasure, restriction of processing or objection, the existence of a right to lodge a complaint, and the origin of your data, if it was not collected by us. Furthermore, you have the right to information as to whether your personal data has been transferred to a third country or to an international organization. If this is the case, you have the right to receive information about the appropriate safeguards in connection with the transfer. Right to rectification: According to Art. 16 GDPR